Knut Arne Strand and Tor Arne Hjeltnes are colleagues at Sør-Trøndelag University College, Norway and work within the faculty of informatics and e-learning. The paper presented here deals with how a model of working with corporate customers might be productive. They show with examples from two cases how they employ collaboration and involvement, tuning of technological and content-related elements, training of instructors and tutors together with customers in order to develop and design high quality material.

Siv Oltedal is an associate professor at Bodø University College and shares an article with us on the topic of how the video and videoconferencing can cater for learning activities that are open and reflective. “The competence meeting” is a context for learning instigated by topics and situations well worth discussing, and aims at producing new knowledge via shared visual spaces. The article describes a competence meeting held with international participants, both theoretically and by using a video.

Gunilla Jedeskog and Inger Landstrøm work at Linkøping University, and raise the issue about how Swedish Folk High Schools and study associations responded to the introduction of ICT. Using Actor-Network-Theory as their analytical tool they describe how human and non-human actors develop active networks of both conflicting and productive relations in a predominantly value based type of organization.